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Australian Financial Complaints Authority

Amanda Quin - Monday, August 07, 2017

The Financial Ombudsman Service, the Credit & Investments Ombudsman and the Superannuation Complaints Tribunal are to be merged into a single entity called the Australian Financial Complaints Authority (AFCA).

AFCA will be overseen by ASIC.

It is proposed that this new complaints authority will commence on 1 July 2018.